An unfortunate but occasional part of life is being personally attacked by others. Personal attacks come in many forms: sarcasm, gossip, complaints, criticism and confrontation. They also come from many sources: coworkers, neighbors, friends, family and even from people we don’t know. What do you do when attacked? The options range from fight to flight and a million options in between. If I were to ask you how effective your strategy is my guess would be you’d say, “You win some, you lose some.” Wouldn’t it be great if you had a plan for what to do the next time ...